Chanel Robe

Co-Founder, Process Design & Change Management Expert

By day, I am your ever-smiling process expert who loves a great view (That’s my kryptonite! If you ever want to kidnap me, promise me an amazing view and I won’t think twice!). That’s only second to my avid curiosity and the joy I find in creating EPIC client experiences that get mind-blowing results and save you and your clients’ time.

As a recovering people-pleaser and 2x burnout survivor, one thing gets my gears turning. My passion for helping business owners honor their promise to their clients without sacrificing their boundaries or personal life.

We can have it all! You can have successful delighted clients, a profitable business, an amazing family life and time to do all the things you dream of!

In my previous life, I led cross-functional process improvement projects that saved corporate companies and government agencies millions of dollars and hours. Over 10 years I worked on 100+ projects that touched 32 countries and numerous industries.

My superpower? I consider the people-side of the process. That's what makes me unique and so valuable to you. I see the holes in your process that trips up you and your clients and I know how close those gaps.

100

(and counting!)

highly satisfied clients

29,592

hours reclaimed...

so far!

236%

Average annual gross revenue increase

Let's get the really important information out of the way first:

TEAM COFFEE ALL THE WAY!!!

Okay, now on to the stuff you expect to read in these things:

I'm a seasoned pro when it comes to creating unique team and client engagement strategies that substantially increase results, retention, resales and referrals .... or as I like to call them: The 4Rs.

My approach to business starts with PEOPLE.

It's people that make the difference: customers, team, support systems. We help you create the kind of brand loyalty that has your people salivating for everything you offer. Loyalty programs are literally only the TIP of the iceberg when it comes to creating epic moments that will delight and inspire clients. And it's those EPIC moments that will help you create an army of raving fans who refer.

In my past life, I led cross-functional teams to exponential growth in 6 industries, including consumer packaged goods, healthcare and retail and 4 of my own art-based businesses, for over 36 years.

That's what makes me unique and so valuable to you.

I have a blend of being a total creative, who also has balance with my other logical brain, so I see the money you are leaving on the table and show you creative ways to pick it ALL up..

Danielle Wilson

Co-founder, Client Experience & Sales Strategy

Let's Talk DelightI'll start the coffee!