You have a vision! but burnout isn't part of the plan: let's fix that
create the systems, team, and profit you need to grow your business without running yourself into the ground
And while you know your process foundation is keeping you stuck at the $250K-$500K level, you barely have the time to sleep, let alone fix them - and that keeps pushing your big vision for your business further away than ever.
Deep down... you know you can't keep running your business this way.
But what more can you do?
You don't need to hustle harder.
You need to put the right structures in place and the systems and processes that will allow you to scale your business with ease.
Gives your clients an EPIC experience, without needing to be involved in every detail, every day
Trusts your team to take the reins, make smart choices and actually get things done without needing your constant input
Has the structures in place to easily increase your service capacity even when sales double overnight
Has the time, energy and mental bandwidth to focus on your BIG vision
Before: A business owner caught in a never-ending cycle of overwork, serving clients 2-3x longer than promised, constantly over-delivering, and feeling the pressure of bootstrapped processes. Burnout was on the horizon.
What We Did: We audited their processes, including client interviews, revamped their service delivery process, and streamlined their tech stack. Established clear service delivery standards for both the team and clients.
The Result: Reduced delivery time by half 2x prices Fired bad-fit clients and got thanked for it Gained more time for family
2 years later: Got a business partner, moved to a membership model, and now delivers on time with a solid process in place.
Client's Transformation: More time for what truly matters—family, health, and a business that works for them.
Before: A business owner contemplating burning it all down, exhausted from bootstrapped processes, no boundaries, and feeling stuck in a cycle of overwork. She hadn’t had a vacation in years and was longing for some personal time.
What We Did: Overhauled her bootstrapped processes and worked with her team to establish clear delivery standards. Set more realistic delivery targets to reduce burnout and raised prices.
The Result: Standardized processes that are now automated Delivery time slashed to 3 days Re-trained team and handed over client work to them First vacation in 5 years 2x revenue in 12 months
Client's Transformation: Finally achieving the personal time and business freedom she had been craving.
Before: A business struggling with no standard way to deliver projects. They had a hybrid team, but everything was in people’s heads. When key team members left, chaos followed—clients were unhappy, team turnover was high, and leaders were stuck in firefighting mode.
What We Did: We interviewed team members, designed standard processes, and implemented project management frameworks that were automated and aligned with their team.
The Result: Clear project visibility for leadership Projects delivered on time, leading to improved customer satisfaction 1.5-2x bandwidth, enabling them to handle more clients Alignment between Sales, Procurement, and Delivery teams.
Client's Transformation: Leaders now have the tools to make informed decisions and proactively manage projects—giving them more time and space to focus on growth.
Before: A business owner managing manual processes that took up too much time. When family emergencies happened, client work still piled up. Had to work through personal challenges, and key deliverables started to fall through the cracks.
What We Did: Optimized processes from onboarding to offboarding, automated key tasks, and implemented a streamlined workflow.
The Result: 20x revenue 2.5x team size 10x client base Owner now enjoys at least 2 vacations a year and is on track with a 10-year exit plan.
Client's Transformation: A business owner who can finally step away without the fear of everything falling apart—and has more time for personal life.
Now you can learn and GROW at YOUR pace in the Pink Flamingo Club, a process mentorship community for business owners who want to run their business while spending less time in the weeds!
Private Weekly Podcast
Monthly Live Q&A Sessions
Guided Process Development
Desired better business processes and more time freedom to grow business and take time off
I prefer to have certain things in place. The standard thing that all the gurus were saying to do, or other people believed the way I should have run my business just didn't feel right.
So it was like, how do I put all of these pieces I wanted to deliver together on top of what I started? All of the free room disappeared, which was financial and time, in trying to create this thing that I didn't quite fully have all the tools to create in the way that I had envisioned it. I'm actually seeing the future that I envisioned just through this three day process.
So that is priceless, really. Worth every single penny.
I now have a running "what would Chanel say/do?" in my head. Who knew so much of our problems could be fixed with establishing boundaries?
Note: After working with us -
This client started sticking to boundaries with clients and taking vacations without checking in on the business.
Immediately after working with us, this client went from being hesitant to take on larger clients to taking on a large client project with a tight timeline and pulling it off using manual versions of the systems, structure and processes we co-designed.
Desired better business structure & boundaries and more time freedom
Working with you was really eye opening and life altering. Not only have you saved me many multiple hours per client, but more important is that you saved me from all the self-doubt and the imposter syndrome and the procrastination and the fear and all the things that actually kind of put me in resistance mode to delivering. It really helped me to feel like I'm being effective and not letting anybody down. My reputation is incredibly important to me, and this is a move that's in support of that value. The return that's going to come back from is multiple fold.
First of all, you've illustrated to me that I'm more brilliant than I give myself credit for. But the other thing that you've really shown me are the emotional benefits for me. You helped me to create the boundaries that were so vital to me, that were really creating a lack of balance. I'd always get kind of stuck in the spiral of the resentment of "but I'm doing all of these things", and you know, but this really helped me to feel confident about how I'm showing up, how I'm delivering, I know without a doubt that my clients are going to get the results that I promise.
Though I'm an experienced and confident seller, it made me more confident to go out and make those direct offers.
I don't even know how to say it all. I feel like I'm repeating myself. But just the value of what you've done here far exceeds what
I've paid. That value comes back to me in this emotional security that I feel now as a result of having this super clear process. The way that you ask the questions, the way that you challenged me. I really loved the entire experience.
I feel like I have rediscovered the passion for what I do and thank you for that.
Desired more business structure and family time
[Client Success Experts] changed my
business. Chanel is someone that is very thorough. She does not leave any stone unturned. She will ask the hard questions and she will also hold you accountable. So, when she gets involved with your business, she really puts her heart into it.
One of the things I love about how she works is that she taught me to work smarter not harder to set myself and my clients up for success. The work that she does is not just so that immediately now you are taken care of, she set you up so
that even for the future, you can continue reaping from the results of the work that she has done.
So if you are looking for a way to really get structured, get set up, to really flesh out what may be in your mind about the program that you are setting up, then Chanel is a good strategic partner who can work with you to give it the skeleton, the bones, you know for your program. It’s almost as if as you are talking about your program, she understands it and she gets it as well. So I wholeheartedly recommend her. She is a great asset to any brand that enlists her services.
By clicking the button above, you agree to receive communications from Client Success Experts, including our free resource "Steal Our Client Onboarding Process". You can unsubscribe at any time.
PS. Need support now? Need more help setting up your client fulfilment structure and boundaries for growth? Let’s chat! Book a FREE strategy call with us to get personalized advice on taking your business to the next level without the burnout.
© 2024 Client Success Experts - All Rights Reserved