Categories
Why Screening Your Clients Is the Key to Avoiding Burnout
Everyone loves to talk about the importance of working with ideal clients. But let’s be real: most of that advice barely scratches the surface. ...more
Boundaries & Time Freedom ,Client Experience & Fulfillment &Business Structure & Efficiency
December 11, 2024•4 min read
Client Retention Isn’t About Gifts—It’s About Results Without the Stress
You’re stuck in a cycle of giving more to make up for a lack of clarity or structure? Those fun touchpoints might make clients smile, but if you’re not actually getting them the results they paid for ... ...more
Boundaries & Time Freedom ,Client Experience & Fulfillment &Business Structure & Efficiency
December 09, 2024•4 min read
Preparing for the year ahead without sabotaging sales, business growth and efficiency
You sabotage sales activities and restrict business growth and efficiency when you don't know your fulfillment numbers. ...more
Boundaries & Time Freedom ,Client Experience & Fulfillment &Business Structure & Efficiency
December 06, 2024•4 min read
How the sales process is like online dating.
The purpose of having a sales process is to have a systematic approach to deciding who you want to take on as a client. ...more
Boundaries & Time Freedom ,Client Experience & Fulfillment &Business Structure & Efficiency
September 27, 2024•5 min read
Clients who behave like billboards
The key to high-value clients who behave like billboards is a streamlined client fulfilment process that gets results. That's the easiest way to boost your profits and cut down the time and money you ... ...more
Boundaries & Time Freedom ,Client Experience & Fulfillment &Business Structure & Efficiency
September 23, 2024•5 min read
Get out of the weeds of your business.
This one thing keeps dragging you kicking and screaming into the weeds of your business even as you put on your CEO hat and hire a team to take over fulfillment. ...more
Boundaries & Time Freedom ,Client Experience & Fulfillment &Business Structure & Efficiency
September 16, 2024•3 min read
The Trust Bank - Increasing Client Relationship Equity
Trust. It's a word we all use when we talk about developing relationship with our clients, but what does it mean? Let me illustrate my concept of the trust bank by sharing a little story... ...more
Business Structure & Efficiency
July 08, 2024•5 min read
How to Avoid Seller's Remorse
You think adding more features (or bonuses) to your offer will increase your potential clients' perceived value but all it really does is complicate and extend delivery and make you regret selling it. ...more
Client Experience & Fulfillment ,Business Structure & Efficiency
July 04, 2024•4 min read