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The PinkPrint: A CEO Growth Lab

How to Avoid Seller's Remorse

How to Avoid Seller's RemorseBy: Danielle Wilson Published on: 04/07/2024

You think adding more features (or bonuses) to your offer will increase your potential clients' perceived value but all it really does is complicate and extend delivery and make you regret selling it.

Client Experience & FulfillmentBusiness Structure & Efficiency
How to Avoid Seller's Remorse

The Customer is NOT Always Right

The Customer is NOT Always RightBy: Danielle Wilson Published on: 02/07/2024

Most client experience people I've encountered still push the "customer is always right" BS. And that's a big "hell no" from us. Customers are actually rarely right.

Boundaries & Time FreedomClient Experience & FulfillmentMindset & Confidence for EntrepreneursCEO Like a CEO
The Customer is NOT Always Right

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